Iceland ProCruises Catalogue 2021 - 2022

42 PRACTICAL INFORMATION ALCOHOL Bringing alcohol aboard is generally not allowed. The only exception is a small “corkage fee” charged to passengers who want to enjoy a special bottle of wine with a meal. A large variety of alcoholic and non-alcoholic drinks are served on board in the restaurant and bar. CABIN FEATURES All cabins are equipped with shower/toilet, television, closet, refrigerator, hairdryer and access to satellite phone. Cabins are cleaned daily and there is turn- down service. CHANGES TO CRUISE ITINERARY & SHORE EXCURSIONS Due to local weather, sea and ice conditions, all of our cruise itineraries and shore excursions are subject to change. The implementation of our shore excursions also depends on reaching the minimum/ maximum number of participants for each activity. Iceland ProCruises reserves the right to change the itinerary and trip content without prior notice. CHILDREN Children must be 8 years or older (10 years or older on Greenland trips). Discounts of 25% on cruises and shore excursions are offered to children up to age 12 staying in their parents’ cabin. Please note that we do not offer child-care services or children’s play areas on board. Riding our Zodiacs requires a certain level of body control. Due to safety reasons, the captain re- serves the right to refuse a landing with children. CRUISE CARD At embarkation you will receive a personal Cruise Card which you should always have with you. This card is used on board as a combination payment instrument and identity card. Shore excursions, alcoholic beverages, spa services etc. will be paid with your cruise card. At the end of the voyage you can settle your account by credit card (we accept Visa, MasterCard and American Express) or you can pay with cash (USD). DIETARY SPECIAL REQUESTS Please inform us about any special dietary needs (e.g. vegetarian or gluten free, diabetic food) at least two weeks before departure. In order to ensure efficient service, please re-confirm your require- ments with the crew after boarding the ship. DRESS CODE The dress code on board is casual. Leave your ties, jackets and evening dresses at home. For days at sea and ashore we recommend comfortable, breath- able, waterproof and windproof clothing, plus gloves, thermal underwear and sturdy footwear. For the Captain’s and Farewell cocktail parties we recommend smart casual dress style. GRATUITIES Tipping is a way of showing your appreciation for a ser- vice received on board from the hotel staff or Expedition Team. The amount of the gratuity is totally at your dis- cretion. During the voyage we hand out a flyer about the handling of tips. For your convenience, we can charge the suggested gratuity to your onboard account. If you would like to cancel or make adjustments to the gratuity posted on your account, you can do so by vis- iting the reception desk. Gratuities are divided amongst the hotel crew and Expedition Team. HEALTH & MEDICAL EMERGENCY Although we do not have an official requirement regarding personal fitness, you should be able to move on board and ashore without the help of others. At all times there is an English-speaking doctor on board. The ship is equipped with a small clinic and medications to treat certain emergencies. INSURANCE Repatriation costs in case of illness can be extremely high. Therefore, we strongly recommend purchasing travel/health insurance prior to your voyage, specifically policies that cover repatriation costs to your home country. This insurance is mandatory for our trips to Greenland. Information on all-inclusive insurance packages — including travel cancellation, curtailment, baggage and medical — can be found on the websites of various providers. INTERNET & PHONE Iceland ProCruises offers free WiFi in the public areas of Club Lounge, Observation Lounge and Library during Iceland Cruises. There is no free Wifi in those areas during Greenland Cruises. For an extra charge we offer internet access in your cabin. Mobile-phone reception should be possible in most regions along our route. For further details please contact your mobile phone op- erator. A telephone deposit for external phone calls as well as an internet deposit for your laptop or tablet can be purchased at the reception. Please ensure that your ‘Data Roaming’ feature is switched off. BBQ Party at the Pool Deck Photo: PeterNeumann